What is the SLA for support cases submitted?

At this time Veracode Support does not use a Service Level Agreement model. We currently use the Service Level Objective model which varies per customer contract. Please contact your Account Manager, Customer Success Manager or Security Program Manager regarding which SLO applies to your organization. 

Topics (1)

Related Topics

    Ask the Community

    Get answers, share a use case, discuss your favorite features, or get input from the Community.