Initial General Setup Customer Onboarding

The Goal of General Setup onboarding is to complete the initial set up and alignment with your company’s risk program, as well as provide enablement workshops for your internal team to learn the product and integrate into your development toolchain.

 

Once this portion of your onboarding is complete, your team should have the tools necessary to teach your internal teams how to use this product. It is generally recommended to follow enablement topics numerically for each product unless you have prior security tool experience. It is generally recommended to follow enablement topics numerically for each product unless you have prior security tool experience.

 

Below you will find the 3 enablement topics in the General Setup Onboarding Program:

Workshop NameDescriptionAvg TimeDesired ContextRequired Attendees
1. User administration
Creation and management of users, teams, api service accounts & roles
30 mins
• Team names, meta-data, tags, etc.
• Software Security
• IT Active Directory
2. SSO/SAML configuration
Automate user provisioning
1 Hr
• Specify Active Directory System
• Software Security
• IT Active Directory
3. Security Policy Administration
Enablement workshop on the policy system features and recommended security standards(PCI-DSS, OWASP, etc..)
30 mins
• Software Security Policy Requirements
• Governance & Regulatory Requirements
• Software Security
• IT Active Directory

*This is not an exhaustive list and does not outline the full capabilities or features of our products as it relates to the integration into individual customer needs.

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